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TERMS & CONDITIONS

Bids& Offers:

• I describe each of my items as accurately as I can (including any damage, wear and tear) and provide the best images that I can to match my description. If I miss out anything, it is a genuine mistake and I do not intend to mislead anyone.
• I have aNO RETURNSpolicy. If you are not sure about an item, I encourage you to contact me if you feel you need further information or images on an item before putting in a bid/offer. I will not make any exceptions on refunds where you did not contact me for clarity on an item prior to purchasing.
• PleaseDO NOTput in a bid/offer for an item that you do not intend to pay for. I am a private seller so situations like this are annoying and a waste of my time. All non-payers will be reported to eBay and have an Unpaid Item case opened against them.

Payment:

• Ionlyaccept payment by Paypal. Apologies in advance for this.
• Please make payment(s) within three days of purchasing the item. If you need more time, please let me know by getting in contact with me or else I will assume you are a non-payer.

Postage& Packaging:

• Postage and packaging cost include all the stationery that I have to buy to pack your item(s) plus handling time (e.g. time spent packing item, going into town to post packages etc). Therefore, some of the charge goes towards this, not just postage alone.
• UK BUYERS –The vast majority of my items areposted using the Hermes postal service (anything small will be sent with Royal Mail). If you would like an item(s) posted with an alternative postal service to Hermes, I am more than happy to do this. However, there will be an extra charge for this, which you as the buyer will have to pay.

> For clarification, the extra postage charge will beontopof the current P&P price that I am charging e.g. If I amalready charging £4.00 for P&P costs and I have quoted you an extra £1.50for the alternative postal service, the total for the P&P cost will be£5.50.

> Please get in contact with me to find out how much extrayou would have to pay.

• INTERNATIONAL BUYERS-Good news! I am enrolled on the eBay Global Shipping Programme. The shipping (postage) prices and import charges you will see on the listings will be calculated by eBay and not I. Please do not contact me about changing these as I will be unable to do this.
• I aim to dispatch items the nextworking day once payment is made. So, the earlier you pay, the earlier you will receive your item.

PLEASE NOTE THIS EXCEPTION-In the past I have soldmore than one item at a time. Some buyers paid straight away and others paid aday or two later. In situations such as this I wait for payment to be made forall items, so that I can dispatch all packages at the same time. If youre anearly payer and you receive your item a little later than usual this will bethe most likely reason. Regardless, all paid items will be dispatched at theend of three working days even if others are yet to pay.

• With the Hermes postal service, I automatically get a tracking number for any package I send with them. I will add this on eBay for you to track your item. This will also apply for any tracked alternative postal services you pay for.
• If I post your item using a non-tracked postal service (e.g. Royal Mail Standard 2nd Class), I will retain proof of postage I have posted the item and write down a return address on the back of the package in the unlikely case the package does not reach you and needs to make its way back to me.
• If you choose an alternative postal service, you must choose one with tracking to guarantee the item's delivery. I will not post any items with alternative postal service that does not have tracking.
• Once I have posted your item, I cannot be held responsible for guaranteeing the exact date of its arrival. When the item gets delivered is out of my hands. Please be aware of this if you want your item to arrive before a certain date.

Refunds:

• Asyou will already be aware I have aNO RETURNSpolicy. However, I will only make exception an exception if I believe that I have made the mistake on the listing.
• If I decide to refund an item that does not meet the exception above, this will be out of good faith. When this is the case I will refund the price of the item only. I will not refund original P&P costs (as this will have already been spent sending the item to you) nor will I pay for return postage.
• Items must be returned in the exact same method/condition it was posted e.g. if it was sent with Hermes then it must be returned with Hermes; if it was bubble wrapped then it must be returned bubble wrapped and so on.

Feedback:

• I will automatically leave feedback for all positive feedback left for me.
• Please contact me before leaving any neutral/negative feedback. I will do everything I can to resolve any queries you may have.

MAKE SURE TO HAVE A LOOK AT MY OTHER ITEMS! =)